Category: News

  • A Pleasant First Year at Home

    A Pleasant First Year at Home

    Dear Mr. Neal,

    We hope this finds you well. We would like to take a moment to share our true appreciation and respect for the professionalism our Neal Warranty representative, Jon Wasluk, displayed towards us for the past year in listening and resolving building issues with our new home. Jon was communicative and always took notes on all the issues we found and shared with him. He was organized, followed through on all his action items and checked periodically with us to see if contractors were performing repairs as requested. Jon was always punctual, friendly, pleasant, respectful, patient, and knowledgeable. Many times, Jon took the time to do repairs himself, if he felt confident that he could. We truly felt he cared about helping us and providing us with excellent service.

    We wish to reiterate how pleasant our first year was in our house and part of it was thanks to Jon who went over and beyond to be as helpful as possible to get all issues resolved. He perfectly represents excellence in service for Neal Communities.

    Sincerely,

    Joe & Valerie Flynn
    Boca Royale Golf & Country Club

  • A Wonderful Design Session

    A Wonderful Design Session

    Mr. & Mrs. Neal,

    We just wanted to take the time to give you a quick note regarding Marcela Serio and her professionalism and demeanor, while we were going through the process of design, other ancillary questions regarding the process and related questions about Neal and the community!

    Marcela was very helpful in answering so many question we had that are important to the future of our home. Originally, we were leaving the state and would come back at a later date, but Marcela was able to squeeze us in without making two extra trips and rearranging our flights. She not only saved us money but came in on her time. We really appreciated that and it made us feel important along with all the flexibility customers seek.

    During this process Marcela has been very knowledgeable, helpful, professional and attentive to our schedule needs and technical questions. She was even available on the weekends! She is a true asset to Neal, we refer to her as the “glue” that brings the entire purchasing process to another level.

    We look forward to our new home and we are sure the balance of the process in building will go according to the same professionalism that Marcela exhibited.

    Roma & Phil Rogers

  • Our Second Neal Home

    Our Second Neal Home

    Dear Mr. Neal,

    We recently contracted with your company to build the Endless Summer 3 in Canoe Creek. This will be our second Neal built home as we recently sold our Liberty 2 in Central Park.

    A week ago, we completed our selection process with the Design Center. It was a thoroughly enjoyable experience due to our designer, Justine Sieloff. Justine is very knowledgeable about the products we were able to view. She also made great suggestions, sometimes having us do an about-face on what we thought we wanted after she pointed out things we should consider. She made great suggestions keeping our taste and desires in mind.

    We left the session very happy and excited about our experience and that was due to the wonderful work of Justine. You are fortunate to have such a competent and personable team member.

    Sincerely,

    Chris & Neva Conlon
    Canoe Creek

  • Don & Charlotte Malko

    Don & Charlotte Malko

    With their 50th anniversary approaching, Don and Charlotte Malko knew they wanted to do something special to celebrate. Going on a cruise or travels abroad didn’t seem worthwhile, as they wanted to mark this milestone with something that would last beyond a few days or weeks. The couple wanted to celebrate with a new home. That’s when they decided to visit Neal Signature Homes at Country Club East. A custom-designed home would not only be a gift to celebrate their golden anniversary, but it would also mark the beginning of a new chapter in their lives.

    Their journey with Neal Communities began when Don and Charlotte first moved to Florida and were searching for a homebuilder. The pair actively participated in many Parade of Homes and open house events; Charlotte even kept a book of newspaper clippings to help them narrow down the right builder. They followed Neal Communities closely, and were ultimately impressed with the beauty of the communities they visited, and the reputation of Pat Neal and his associates.

    “We toured every development, going on every Tour of Homes,” Don said, “and we found ourselves comparing every model home to Charlene Neal’s work. Neal Communities always had the best offerings, and Pat Neal’s professionalism and integrity was found throughout everyone he employs. It made our decision an easy one.”

    They eventually purchased a home with Neal Communities in the Siena neighborhood of The Country Club. Shortly after move-in, they purchased their second Neal Communities home, this time in Central Park, where their daughter would live.

    Excited with all the possibilities of a new home, including new appliances, a new roof and flooring, and the ability to apply all of their creative enthusiasm at the design center, Don and Charlotte knew they wanted to build with Neal again. A month before their 50th anniversary, they walked into the Neal Signature Homes sales center in Country Club East with their hearts set on a new house from the homebuilder that started it all.

    Don is a retired educator, having taught art history and art education for over 33 years. Today, he continues to paint, with oil on canvas, specializing in aviation art. For the past 15 years, Don has been the editor and publisher of AeroBrush, a magazine that focuses on aviation art enthusiasts.

    Using oil paints at home, however, comes with challenges. The smell of turpentine along with the possibility of drips limits his ability to paint without restrictions. That’s why the recently opened Carlotta model home caught his attention. With two separate garages, Don saw the possibility of converting the carriage style garage into an art studio.

    With the unique ability to provide semi-custom homes in a luxury market, the team at Neal Signature Homes quickly assembled to make Don and Charlotte’s home aspirations possible. Lois Reed, New Home Sales Associate, provided guidance on home site selection and plan options. Janet Ladwig, at the Design Gallery, walked them through all of the design possibilities.

    “It’s like being a kid in the candy store,” Charlotte says. An HGTV enthusiast with a passion for home décor, Charlotte couldn’t stop smiling when talking about her new home. “I’m excited for everything,” she said. “I love to shop, but instead of filling my closet, I’m going to fill our new home.”

    After 15 years in their Neal Communities home in Siena, they listed and sold the home in less than 30 days. “The appraisal of the home and what we received for it,” Charlotte said, “it’s just wonderful. The home kept its value over the years and we’re very happy with how it sold.”

    Now the Malkos are happily looking forward to their new home, with expected completion in June 2020.

    “We already live in vacation land,” said Don, “so we have fun every day. Now we’ll have our dream home in a place we love and we can’t wait.”

  • Happy at Indigo

    Happy at Indigo

    EVERYTHING IS PERFECT!

    One person I need to mention is Louise Randazzo, your agent who showed our home. This lady is OUT OF THIS WORLD. She has a smile on her face, in any difficult situation. When I called her at least 15 different times and asked good, average and stupid questions, she already had an answer or found me the answer one way or another. She is a wonderful human being who shows compassion to everyone.

    She treated me and my wife as if we were the only customers she had, when she had multitude of clients waiting. She went way beyond her call of duty to help us get settled in our new Neal Communities home and even followed up with us to see if our situation was resolved. She is worth gold! She makes your organization proud!!

    I am so glad I met this wonderful lady through your organization.

    Liyanage & Iranthie Fernando
    Indigo

  • Kudos from The Estuary

    Kudos from The Estuary

    I am taking the time to express my gratitude for the support and execution excellence we receive from Mark Borgiasz in the Warranty Department.

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  • High Praise from Grand Palm

    High Praise from Grand Palm

    Dear Pat Neal and all of Neal Communities Management,

    Rita and I purchased our Neal Home (Grand Palm, Meadow Brook) in February and moved in September and have plenty of good things to say about the process and people you have working for you that deserve mention.

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  • We Appreciate Larry at Milano

    We Appreciate Larry at Milano

    Pat:

    I wanted to take a moment to be sure you knew how good a job Larry Allen does over at Milano.

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