Category: Community

  • Picture-Perfect Homes and Neighbors

    Picture-Perfect Homes and Neighbors

    When Glenn Kaplan first began thinking about buying a second home in Florida, he knew he wanted to be on the west coast of the state.

    “Photography is my hobby, and I loved the concept of being able to have sunsets,” he says.

    He and his wife, Jamie, narrowed in on southern Sarasota County, and they began looking at all the different residential developments located there. After extensive research and many community visits, they found themselves drawn to Neal Communities’ Kiawah floor plan and to Boca Royale Golf & Country Club.

    “Boca Royale has a golf course, and that was an appeal to us,” says Kaplan. “And we liked that with the Kiawah model, we had the ability to have a second floor. I needed a place to set up my computers and printers for photography, and I didn’t think just having one floor with a den would have been enough space. This way I can hide it upstairs; I don’t have to have my desk meticulous.”

     

    The Kaplans also liked the Kiawah’s open floor plan, the pool bath off the lanai, and the fact that the primary bedroom was on the opposite side of the house from the guest bedrooms. Working with Denise Whitty, a sales associate for Neal Communities at Boca Royale and a seven-year resident of the community herself, helped them finalize their decision to buy a home there.

    “She’s amazing,” says Kaplan. “She is unbelievable when it comes to selling Boca Royale.”

    A Model Plan For New Neighbors

    The Kaplans chose their homesite in a new section of the community and during the building process, they got hooked up with their future neighbors, Joel and Kelly Wilner.

    The Wilners heard about the Sarasota area from both a neighbor who had moved there and a longtime friend from Michigan who moved to Boca Royale four years prior, now in the process of building their second home. This started Joel Wilner thinking about his own move. “We decided to take a leap and start enjoying the next chapter in our life.”

    The Wilners went with Neal Communities’ Sanibel floor plan. “It’s got the widest living room and the biggest view out the back onto the lanai, and to me that’s what it’s all about,” says Wilner. “That’s where most of the action is anyway, so that was probably the number-one factor over the other models.”

    Both couples enjoyed their experiences at the Neal Design Center choosing options for their homes. “It was actually a lot of fun,” says Wilner. “Nicole Nisi, who we worked with, was great and we had a blast.”

    The Kaplans also worked with Nicole, who helped them sort through options and select a replacement flooring choice when the ceramic plank tile they originally wanted was no longer available. “We got something that we actually like better than the original thing we selected,” says Kaplan. “We think the house is beautiful, and it’s more than we could have hoped for.”

    Community Providing a Neighborly Feel

    Both couples settled into their homes at the end of 2020. The Wilners are living at Boca Royale full-time, while the Kaplans are snowbirds. Jamie spent the past winter and spring at Boca Royale, while Glenn traveled back and forth to New Jersey, where he still works as a physician.

    The two couples share the same favorite thing about the community of Boca Royale: the people living there. “Everybody is incredibly nice, and it’s almost like there’s too much going on,” laughs Wilner.

    “The people there are awesome,” says Kaplan. “They’re friendly and wonderful people who are very much in love with their community. We think we have something special at Boca Royale that you’re not going to find everywhere else.”

  • We Never Hesitate to Refer Clients to You

    We Never Hesitate to Refer Clients to You

    Yesterday, we attended an orientation by Eric Bissler for our clients, purchasing in Verandah. I wanted to let you know what an exceptional job Eric did and I came away feeling even better about Neal than ever. Eric knows his product like the back of his hand and although he’s likely done hundreds of these orientations, he made the presentation interesting and informative and came across as though he genuinely cares about his product and wants the buyers to feel comfortable and happy with everything.

    He very patiently and thoroughly explained about every aspect of the home, appliances, equipment, landscaping, etc. Your company has a true gem in Eric and you’re very lucky to have him. Kudos to you!

    We have sold Neal homes in the past and have always felt good about Neal. Impressive, caring employees like Eric further instill why we never hesitate to refer clients to Neal Communities.

    Sue & Tom Demogenes
    RE/MAX Realty Team

     

  • The Moment We Were Waiting For

    The Moment We Were Waiting For

    Dear Mr. Neal,

    We just want to take this opportunity to tell you how very pleased we were from day one with Monica Bishop, Sales Associate and Nicole Nisi, Design Consultant.

    After searching for the best community that would fit all our needs for over 2 solid days we were ready to go back to Miami when we stumbled upon your resort, Grand Palm. We had every intention of just walking in and out. Two solid hours later, we were still communicating and being shown the area by Monica. We even had the “ah ha moment” we were both waiting for!

    Weeks later, we had the most detailed, complete and unique experience with Nicole Nisi, who went way beyond the call of duty and shared so much with us. We totally were open to all of her suggestions, ideas and comparisons to what we thought would be appropriate for our new home. She explained everything in detail and was extremely patient and understanding to our needs and wants.

    Our experience was way beyond what we had ever anticipated at your company and we will continue to share this with others.

    Pamela & John Marshall
    Grand Palm

  • We Could Not Love Our House More

    We Could Not Love Our House More

    Dear Mr. Neal:

    Recently we contracted to have our second home built in Grand Palm. We originally purchased a villa and after two years, decided that we were ready to upgrade to a larger home. We are so happy that we did because we could not love the house more than we do; it is truly amazing. Mr. Neal, I am writing to you to let you know exactly why we love the house.

    This letter is based on real life experiences in the home building market and I am hoping you give the proper credit due to our builder Marshall Kutz.

    From the day that Marshall first contacted us, he was respectful and convincing that he was in “partnership” to provide us with a product that would more than satisfy our expectations. He considered our experience with home building as he developed a relationship that ultimately allowed us to trust that he was building our home as if it were his own. Marshall stayed in touch and quickly responded to any of our concerns.

    The day we walked through our new home, I will never forget how Marshall insisted that we walk around the side of the house to the rear yard before entering the front door. Again, he added that “Marshall” touch, remembering how important it was to me for the house to be positioned so that we could have a direct view of the pond. His presentation of the view was grand, personal and sheer delight. A moment I will always remember with a smile!

    Thank you for taking the time to read this important message. It is far too often that people communicate deficiencies when there are certainly good stories to be told. I know that you must be proud to have someone like Marshall on your team, and we are proud to live in a house that boasts the quality that he demanded during the building process.

    Hats off to Neal Communities and Marshall Kutz!

    John & Joanne Schmidt
    Grand Palm

  • Excited in Indigo

    Excited in Indigo

    Dear Mr. Neal,

    By way of introduction, my name is Joe Miller. My wife Madeline and I recently moved from Venice to Lakewood Ranch. We decided to settle in one of your Sandcastle-model villas in the Indigo community. Speaking for both of us, I want to extend our appreciation for the outstanding service provided to us by the members of your staff – realtors, customer service, construction, warranty.

     

    Their continuous service has made our move reasonably easy. We are both extremely pleased with our new villa home, and we will certainly continue to recommend the Neal team to our friends (we have one that is currently building down the street from us). Thank you for your consistently professional work.

     

    On another note, I’d like to bring to your attention another development taking place in Lakewood Ranch. I’m a professional musician, having worked with various orchestras – Naples Philharmonic, Venice Symphony, Port Charlotte Symphony, Anna Maria Island Symphony – and in the jazz scene in Venice and Sarasota for many years. Now that I’m in Lakewood Ranch, I’m in the process of developing another professional group, The Lakewood Ranch Wind Ensemble.

     

    I envision the performances of this outstanding group of professional musicians providing exciting entertainment for local residents, as well as serving as a model for young musicians.

    Joe Miller
    Indigo

  • Very Happy in Grand Palm

    Very Happy in Grand Palm

    Dear Mr. Neal,

    We just wanted to thank the Neal Warranty Department and Steve Tanaka, in particular, for addressing a plumbing leak that occurred within our walls. The damage and repair issues were addressed in a professional and timely manner. We truly appreciate Neal Communities for shouldering the responsibility for this unfortunate event. We also appreciate the speed and concern with which the repair was done. The walls and baseboards look better than new!

    We understand that there are always going to be issues that may or may not be solved by the home’s warranty. We know that you and those who work for Neal Communities will always give residents an honest and fair response to their questions. We are very happy to be here in Grand Palm with that kind of support from people like yourself and Steve Tanaka.

    Your help and cooperation is greatly appreciated!

    Michael & Jeanne Vagnetti
    Grand Palm

  • A Gem in Warranty

    A Gem in Warranty

    As a single woman and solely responsible for the my Ridge home and its repairs, I recently experienced both toilets malfunctioning at the same time. I started looking for plumbers to fix the problem, but something told me to reach out to Nelson Belanger remembering he has been son helpful during the warranty period. Right before I made a decision to hire a plumber, I left a message for Nelson, hoping there was a chance he could help me. He returned my call promptly and told me that I was still under warranty period for mechanical issues/plumbing. Needless to say, that was music to my ears.

    It goes without saying that you would normally think that’s how it is supposed to work with people in the service industry. Warranty people should follow-through as one expects. That’s not always the case. However, you have a “gem” in Nelson Belanger. He is one awesome warranty representative. I’m sure it’s not surprising to anyone who has worked with Nelson; that he continues to provide exceptional service to the best of his ability. I belive wholeheartedly that although I don’t know Nelson personally, I am confident in saying, he must care about every facet of his life in the same way; he is a lovely human being.

    It is paramount that Neal Communities fulfill its promise to their homebuyers by providing the best quality of life in all general matters relating to the home. In this current social and economic climate, it is important that as a homeowner that I can rely upon that, starting with corporate and general employees.

    Thank you for hiring Mr. Belanger. It certainly speaks volumes about your ability and standards of excellence to employ the best personnel to fulfill the company’s goals. I want you to know that you are valued and appreciated, as much as I value Nelson Belanger.

    Respectfully,

    Cate Blank
    The Ridge at Crossing Creek

  • Amazed at Boca Royale

    Amazed at Boca Royale

    I just wanted to say how happy I have been with our new home. It’s a quality home with great looks. The best part of the whole process has been working with the people of Boca Royale. Our salesperson, Dawna Bruner, has been fantastic. Mark Sochar also was a huge help in our home buying process.

    We used your Neal Finance team and was surprised how easy and stress-free it was. All great to work with.

    Finally, we have been dealing with Nick Fonczak on any issues with our new home. I really can not say enough good things about how he answers text messages quickly and deals with a problem ASAP. All we have had issues with is very small, minor problems and Nick handles them all as if they are extremely important.

    I don’t know how the other Neal Communities are with customer service but Boca Royale is amazing. We are looking forward to many years here and I just wanted to let you know how good we have been treated.

    Thank you,

    Steven Engledow
    Boca Royale

  • Elated in Watermark

    Elated in Watermark

    Dear Mr. Neal,

    I am so elated we chose Neal Communities to build our home. My husband and I have been excited from the very start to the walk-thru of the home today.

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